Privacy Policy
Last Updated: March 22, 2026
1. Information We Collect
We collect information that you provide directly to us, including:
- Account information (name, email, company)
- System telemetry data from your infrastructure
- Usage data and analytics
- Communication preferences
2. How We Use Your Information
We use the collected information to:
- Provide and improve our digital twin simulation services
- Perform AI-powered system analysis and predictions
- Send service notifications and updates
- Ensure platform security and prevent fraud
3. Data Security
We implement industry-standard security measures to protect your data, including:
- End-to-end encryption for data transmission
- Secure data storage with regular backups
- Access controls and authentication
- Regular security audits
4. Data Retention
We retain your system telemetry data for up to 90 days for analysis purposes. Account information is retained until you request deletion.
5. Third-Party Services
We may use third-party services for analytics and infrastructure. These services are bound by their own privacy policies and our data processing agreements.
6. Your Rights
You have the right to:
- Access your personal data
- Request data correction or deletion
- Opt-out of marketing communications
- Export your data